This holiday season, we're grateful for you! Response times might take a little longer, but we'll get back to you soon. Thank you for your patience, and may your holiday be filled with the music you love.
@DillanMartin I do see you initiated a Premium Session earlier today by watching an ad so that you can play on demand content.
It sounds like your session may have ended when you attempted to play that track by Olivia Rodrigo.
This being said, I've enabled a trace on your account to help us better understand what's happening.
Can you please try playing that track once and let me know if you continue to run into issues?
Thanks again for working with me on this.
@DillanMartin Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
Ok I was trying to listen to Olivia Rodrigo's Hope ur ok and I tried clicking play on it but instead the song that was playing paused and it wouldn't play the song i wanted. I'm on chromebook and using google
@DillanMartin I do see you initiated a Premium Session earlier today by watching an ad so that you can play on demand content.
It sounds like your session may have ended when you attempted to play that track by Olivia Rodrigo.
This being said, I've enabled a trace on your account to help us better understand what's happening.
Can you please try playing that track once and let me know if you continue to run into issues?
Thanks again for working with me on this.
It works now!! thx
Happy to hear it, @DillanMartin.
Enjoy the music!