Web: Songs Cutting Off Before Song Ends

[KCMetroGnome]

I'm having this problem as well. It is from my browser (Chrome). I rarely listen on my phone, so I'm not sure if the problem would be happening there. But every 2nd or 3rd song cuts off halfway through on my browser. It started about the same time frame as mentioned by others in this thread.

mod edit: changed title for clarity

[AdamPandora]

Sounds good - let us know if you continue to run into issues with this.

[kyle9698]

Hello @AdamPandora , I downloaded the app and started using it. Seemed to work out no problem yesterday, but today I am having the same issue as when I was streaming through Chrome. I haven't uninstalled and reinstalled the app since it was a fresh installation just yesterday, but I did reset the app data, which did not resolve it. I can do due diligence and go through the reinstall process, but are there any other things I should consider?
Appreciate it

[AdamPandora]

@kyle9698 Thank you for trying that out.

I've gone ahead and added your feedback to ticket we have open with the engineers who are looking into this issue.

Could you please provide us with a little more info regarding our desktop app you recently installed?

1. Make and model of your device;
2. Network (Wi-Fi or LAN);
3. Pandora version (Go to the App Menu Toolbar, select Pandora then About Pandora);
4. Mac version (Click the Apple Icon on the Menu Toolbar them About This Mac);
5. Are there any error messages? If so, what do they say?
6. Are you able to stream Pandora normally through a web browser like Chrome or Firefox?

Thanks for your help with this!

[kyle9698]

Hello @AdamPandora, here is what I have
1. Macbook Pro (2018)
2. Wi-Fi (download: 113.5mbps, upload: 11.43mbps as of this writing)
3. v15.0.3
4. Catalina v10.15.7 (assuming OS)
5. None that I've seen
6. Haven't tried since downloading app, but also why I downloaded app—originally had issues on Chrome and Firefox when streaming

Appreciate any help you may provide