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Ideas: Ability to report catalog or bug issues through app

Ideas: Ability to report catalog or bug issues through app

Gornicus
Underground
Status: Open Ideas

Greetings,

As an avid Pandora user, I (like many others I presume) spend a decent amount of time & energy to curate my various stations. 

In my efforts I have occasionally come across some incorrectly labeled bands/songs/albums...  I believe this happens when more than one band/artist share a (similar) name; however, this can cause some havoc when streamlining a station for a specific genre.

For example, my station, "Goes to 11" features various metal and rock bands.  While delving into some doom metal bands I came across 'Funeral', a Norwegian Funeral Doom Metal band.  To my pleasure, Pandora has them as an available artist (unfortunately Orodruin is not - sad face); however, clicking on their artist page seems to feature what appears to be a rap/hip-hop act named 'Funeral' with a single song "Die Lit" (with the rest of Norway's 'Funeral' doom metal albums beneath.  Mind you, I have no problem with rap/hip-hop but (if I liked this song) I'd categorize it under my 'What? Yeah! Okaaaaaay!" station.  Please note that this isn't the only time that I have come across an error such as this.

Might Pandora consider adding a feature where listeners can "report" when a song/artist/album seems to be mislabeled or grouped incorrectly.  These reports could then be reviewed for accuracy and corrections made as appropriate.

Thank you for your time and consideration, I love the service!

 

~Gorn

 

mod edit: changed title for clarity

 

Labels (2)
84 Comments
Droidasaur5
Opening Act

In a word... "YES".  The current system in place for reporting errors of any kind is indirect at best.  The method of categorizing the error or idea is left to the individual user, even for mundane reporting on subjects that should be treated as routine, like wrong lyrics, cataloging errors or the reporting of common bugs.  There should also be a mechanism for creating yet uncategorized issues. 

-Bill

altasilvapuer
Underground

It blows my mind that over 6 years later, there still isn't a way to report errors directly in the app.  This is such basic curation of a semi-public database.

Wholly
Local Performer
It's been so long, I only remember that I submitted it when people respond.  You'd think it could halve the employee time for content reviews and save money.
Droidasaur5
Opening Act
It's not so surprising when you consider that Pandora is SO yesterday.
Despite the inherent advantage Pandora has with It's decades long
collection of listener data, they seem to be taking a backseat driver's
approach to administering their own eventual demise.