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Please add a functionality to forcefully log out other users on my account. I've noticed that resetting the password doesn't always do the trick and I'll continue to get the "someone else listening" message.
I'm shocked I can't. Wow!
Yes- this is offered by video streaming services.
I would like to vote for this feature to be added too.
I’m going to cancel my account if I can’t logout of all devices as it keeps telling me someone else is listening and no one I know is using my account.
3 years, 1200 likes later and nothing. Why do they ask what we want?
I recommend upvoting this feature request with a ❤️if you want to see this offered on Pandora: Someone else listening - Show what other device is being used
That feature request was from 2019 and has hundreds of likes but has so far been ignored. I like the service, but the inability to have more than one stream on a family account is absurd. Throw in the constant nagging about someone else logged in when I'm certain there's not and it seems like a 1980's app.
What does it take to get Pandora to listen? Should everyone contact customer service? Cancel their service? 10+ years as a paying customer and feeling very ignored.
Moderator Edit: Merged posts
Hello, is it possible to have a log out all devices option on Pandora?
@SantaClaus I definitely understand your frustration.
Since it sounds like you are running into issues with an unauthorized user on your account, I'm happy to help take some measures on my end to help secure it.
To begin, I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.
You will now need to change your password to something new as well.Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
Let me know if you continue to run into issues with this.
@AdamPandora please remove all devices from my account as well. I'm having this problem and the service is becoming unusable.
Next step is unsubscribing and moving over to Spotify
@Jjselle I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.