3 Different Playlists of mine are constantly stopping at random

[clgrimes5gmail]

Different Songs in 3 Different Playlists of mine are constantly stopping at random.  I have to refresh  but that doesn't work, and most often have to log out and back in.  I have signed out several times, but this keeps happening. 

PLEASE HELP!!!!  

The Playlists are - My Worship - Cardinal Black- Leela James

Moderator edit: edited title for clarity

[AdamPandora]

@clgrimes5gmail Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

[clgrimes5gmail]

>From the Pandora site when on my Desktop Windows/ but it also happens when
I am out walking and listening to it from the app on my IPhone 13

[AdamPandora]

@clgrimes5gmail Thanks for following up.

Playback stopping on your Windows computer:

Can you please let me know what browser are you using?

---

Playback stopping on your iPhone 13:

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

• Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
• Are you listening to a station, album, playlist, or podcast? 
• Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
• Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!