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Collections Page just keeps reloading no music

pnickel1
Local Performer

I just purchase standard Pandora and everything worked fine until I subscribed.  Now Collection page just keeps refreshing and can't play anything.

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3 Replies

AdamPandora
Moderator
Moderator

@pnickel1 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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dewdlebug
Local Performer

Collections Page just keeps reloading no music

Same condition on my windows 7 laptop as well. What's the fix Mr. Adam Pandora?????

 

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AdamPandora
Moderator
Moderator

@dewdlebug Could you tell me a bit more about what is happening?

  1. If you are on a computer, are you listening from:
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos