cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Downloaded music disappears when offline

Jdruark
Local Performer

Recently my downloaded music stopped appearing in my library when offline. As soon as I connect to wifi or the network it reappears. I reset my downloads and it still won't work. I have almost no data now. Any suggestions on how to get my downloaded music to return. I have erased everything and downloaded music again but that did not work. Thanks all!

Labels (1)
0 Kudos
1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey, @Jdruark.

Sorry to hear that you're having trouble with your offline tunes. 

  • What is the make and model of your device?
  • Which version of the Pandora app are you using?
  • When you attempt to listen to your offline tunes, does it cycle through quickly and not play anything at all?

We do have a few other listeners who have experienced issues with their offline tunes for Android devices. You can find that thread here. Your issue sounds like it may be related.

Let me know, and thanks for your help with this! 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What holiday song could you listen to on repeat?
0 Kudos