I listen to a station daily and every time it adds another station of the same thing. How can I stop this from happening. I just deleted 8 Soft Rock Radio stations from my list.
Moderator Edit: Edited title for clarity
it happened again. Both say over 100 like songs, so no idea which is which.
@TomzBoss302 Thanks for sending that over.
I've added your feedback to the ticket we have open with our engineering team regarding this issue.
Thanks for your patience in the meantime.
Agreed- still happening for me
@anova1794 I do see you had multiple stations created for Alabama Radio.
I've gone ahead and removed the duplicate stations that were created.
In the meantime, I have also passed your feedback along to the engineers who are looking into this issue.
Hope this helps!
It's been almost 2 years, why hasn't it been fixed yet?
There is no bookmark on the iPhone app. The stations that keeps getting added are affecting my thumbprint station. It’s ruined it actually.
@Liquidsource I definitely understand your frustration and am happy to help look into this further.
What is the name of the duplicate station that got created?
Can you please send me a screenshot of what you're seeing as well?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
@Liquidsource I'm happy to help look into this further, however I will need you to provide me with specific examples.
Can you please let me know the names of the stations that are getting added to your collection without you manually adding them on your end?
Thanks again for working with me on this.
I get this a lot with my smart speaker.
The worst thing is when trying to clean up the duplicates and you accidentally delete the original which you have been curating for months or years. I with the Alexa interface was more hesitant to create new stations.