Error message when listening to Thumbprint Radio

[aeon3100]

I was listening to my thumbprint radio yesterday and when I swapped to another song and tried to go back to thumbprint radio it keeps telling me the station is not available.

 

[Mika1]

im having this problem too on both my phone and my pc 

[AdamPandora]

@Mika1 Would it be possible to send me a screenshot of the error messages you are seeing on both your phone and computer?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[Mika1]

https://docs.google.com/document/d/1H2h1ap9lk8unVmx5YduuSIELDguX_evejG4CxJVIZMU/edit?usp=sharing it wouldn't let me upload the pic, so I put it in a google doc and linked the doc. I'm not even getting that error on my pc it just automatically restarts the prev station i was playing right b4 I tried to switch to thumbprint radio.

Moderator Edit: Attached photo

[AdamPandora]

@Mika1 Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!