@Dudevin I’m really sorry to hear you’ve been running into this issue, and I completely understand how frustrating it can be when things aren’t working as expected. I also appreciate you taking the time to share your experience here.
I’d definitely like to help get this sorted out. I had previously asked for a bit more information on the previous thread you commented on so we could dig deeper, but it looks like we never got a follow-up. I decided to create a new thread with your report, so let’s pick it back up from here.
To help narrow things down, could you let me know if this issue is happening on your Android device, your computer, or both? If you’re also experiencing this on another device, please share the make and model of that device as well.
Additionally, could you describe exactly what’s happening on your end? The more specific you can be about what you’re experiencing, the better I can investigate.
If you’re experiencing this on an Android device, please share:
- When the issue occurs, is the app still open in the background where you can press play again, or do you need to fully close and relaunch it?
- Are you connected to Wi-Fi or cellular data?
- If on Wi-Fi, does turning Wi-Fi off help restore playback?
- Are you using Bluetooth when this happens?
It would also be helpful to have your device details:
- Model:
- Android version (Settings > About Phone > Android version):
- One UI version (if Samsung):
- Pandora version (Settings > Apps > Pandora):
If this is only happening on your computer:
- Mac or Windows:
- Are you using the Pandora website or desktop app?
- If using the website, which browser and version?
For either device:
- Does this only happen with playlists, or also with stations, albums, or podcasts?
- Are you seeing any error messages? If so, what do they say? Also, can you please provide a screenshot of the error message if you are seeing one?
Once I have a bit more detail, I’ll be able to take a closer look and work with you toward a fix.
Thanks again for your patience! I’m here to help.
