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How do we flag/report library errors?


When a song is glitchy there should be an option to report the error, no? I don't see this option anywhere. "There's A Lull In My Life - Chet Baker - Songs For Lovers" for example... it's all chopped up and very unpleasant to listen to, which is unfortunate because it's a pretty song but the version on Pandora is botched. I don't want to dislike it and have the station start removing similar tracks because the song itself (and others like it) belong on the station but there is no option to report it to the support team. Or is there?

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@Jehouash Nice to see you around the Community, and I hope you are enjoying your experience with Pandora so far!

I'm happy to answer your questions.

Flagging/Reporting library errors:

Thank you for pointing on that issue with those two bands. I've escalated your feedback to our curation team so they can further investigate.

In the future, you can report similar issues on this thread: 


Station Repetition:

It's true there can be a certain amount of repetition in some stations. Each listener has different tastes when it comes to hearing the familiar versus discovering new songs. Finding the right balance for each individual is something we continue to work on.

In the meantime, here are some things you can do to improve your stations:

  1. Put tracks on the shelf: If you get sick of a track but don't want to give it a Thumbs Down, you can put it on the shelf for a while. To do this from the web, hover your mouse over the album art and select "I'm tired of this track." Pandora Premium listeners should click the ellipsis (3 dots) next the album art to see that option.
  2. Edit your station: In some cases, it might actually help to remove Thumbs Up ratings in the station to mix things up.
  3. Add Variety: To add more variety to your artist or song based stations, you can select additional artist and/or song seeds. You can Add Variety when editing stations.

Running through these steps should increase the variety of the station pretty quickly.

Hope this helps!

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