When I start Pandora on my Roku TV, it says "This is JohnDoe9's quick mix from pandora". The JohnDoe9 is using my old email address. (And no JohnDoe9 isn't my real email address.) I have changed my profile name to Dan and would like Pandora to use Dan when I start Pandora playing on my Roku TV using the Shuffle. Is there any way to change this name?
Also when I open the Pandora app on my tablet and click on Profile, it shows that the Recent Favorites is "JohnDoe9's... Station".
I have looked through the community support and the Pandora help pages and couldn't find anything related to this.
Moderator Edit: Edited title for clarity
@catcatcat For future reference, you would need to fill out those categories in order for the direct contact link to show.
You can also chat directly with our support team by clicking on the bottom right corner of the screen:
As far as changing your webname goes, it looks like catcatcat is already taken by another user.
Would you be able to send a couple of other options that I can try?
I'll look forward to hearing back!
If possible I would like to change mine too. Currently shows laurennicolemarciano’s shuffle. I was married in 2021, would like it to be something like Lauren Works as Works is my new last name.
@LaurenWorks I've gone ahead and made the change for you: www.pandora.com/profile/LaurenWorks
That webname will now reflect on your QuickMix as well.
Hope this helps!
Thank you so much I appreciate it!
@LaurenWorks Always happy to help!