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How to change the name of QuickMix station

Dan8
Underground

When I start Pandora on my Roku TV, it says "This is JohnDoe9's quick mix from pandora". The JohnDoe9 is using my old email address. (And no JohnDoe9 isn't my real email address.) I have changed my profile name to Dan and would like Pandora to use Dan when I start Pandora playing on my Roku TV using the Shuffle. Is there any way to change this name?

Also when I open the Pandora app on my tablet and click on Profile, it shows that the Recent Favorites is "JohnDoe9's... Station".

I have looked through the community support and the Pandora help pages and couldn't find anything related to this.

Thanks,

Dan

 

Moderator Edit: Edited title for clarity

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63 Replies

AdamPandora
Community Manager
Community Manager

@catcatcat For future reference, you would need to fill out those categories in order for the direct contact link to show.

You can also chat directly with our support team by clicking on the bottom right corner of the screen:

Screen Shot 2022-12-29 at 11.44.30 AM.png

As far as changing your webname goes, it looks like catcatcat is already taken by another user.

Would you be able to send a couple of other options that I can try?

I'll look forward to hearing back!

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LaurenWorks
Local Performer

If possible I would like to change mine too. Currently shows laurennicolemarciano’s shuffle. I was married in 2021, would like it to be something like Lauren Works as Works is my new last name. 

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AdamPandora
Community Manager
Community Manager

@LaurenWorks I've gone ahead and made the change for you: www.pandora.com/profile/LaurenWorks

That webname will now reflect on your QuickMix as well.

Hope this helps!

LaurenWorks
Local Performer

Thank you so much I appreciate it!

AdamPandora
Community Manager
Community Manager

@LaurenWorks Always happy to help!

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Raikou87
Local Performer

Can I have help updating my web/QuickMix name too? 

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AdamPandora
Community Manager
Community Manager

Sure thing, @Raikou87.

What do you want your new webname/QuickMix name to be?

Let me know.

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arquioso
Underground

I thought I changed my webname on my account, but I'm having the same issue with the Quick Mix name holding on to the past. What's the process from here?

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Raikou87
Local Performer

@AdamPandora 

Same as username: Raikou87. Thank you.

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AdamPandora
Community Manager
Community Manager

@Raikou87 I've gone ahead and made that change for you.

Hope this helps!

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AdamPandora
Community Manager
Community Manager

@arquioso What would you like your webname/QuickMix name to be?

Let me know.

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JosephCloud
Local Performer

@AdamPandora That would be super! @JosephCloud OR @JosephRowleyCloud would be my top choices!

@JosephCloud0122 or @JosephCloud1982 are alternates. 

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AdamPandora
Community Manager
Community Manager

@JosephCloud I've gone ahead and made the change for you: www.pandora.com/profile/JosephCloud

Hope this helps!

arquioso
Underground
Arquioso would be great. Thanks!
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AdamPandora
Community Manager
Community Manager

@arquioso Done! I went ahead and made that change for you - hope this helps!

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arquioso
Underground
Thanks! 

AdamPandora
Community Manager
Community Manager

@arquioso Always happy to help. 😎

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EpcotMagic
Underground

would like to change my web name too. Mine is outdated.

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AdamPandora
Community Manager
Community Manager

@EpcotMagic What would you like your webname/QuickMix name to be?

Let me know.

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EpcotMagic
Underground

Can you please match this new username from the Community page to replace my outdated one named “Byankno1”. cant seem to find the buttons to reply privately to you.

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