@Telephone3 Nice to see you around the community.
You mentioned that no ads will play - could you tell me a bit more about what is happening?
Are you listening to Pandora on a computer or on a device?
- If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
- If you are on a device, what is the make and model (and carrier, if applicable)?
- Is there an error message whenever an ad plays? If so, what does it say?
- Are you referring to the advertisements you are prompted to watch when trying to stream content on-demand?
- Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)
Please provide as much information as possible and I will be happy to look into this further with you.