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My Playlists all disappeared

jaschulke
Local Performer

my Playlists all disappeared in Premium on Samsung Galaxy A12

For a few days now, I tried adding songs to my Playlists I created and they no longer show up. Like they just disappeared and I had a lot of songs on these playlists, how can I remedy this?

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3 Replies

AdamPandora
Moderator
Moderator

@jaschulke What are the names of some of the playlists that are missing?

To clarify, are they only missing when streaming Pandora on your phone? If you log into your account on a computer, do all of your playlists still appear?

Let me know.

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lopezej
Local Performer

Same thing happened to me. I go to try and add songs and I can't, because they aren't there.

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AdamPandora
Moderator
Moderator

@lopezej What are the names of some of the playlists that are missing?

Also, can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

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