My collection disappeared after updating payment

[MTShields]

Hello:

I updated my payment on my plan over the weekend and noticed that my entire playlists are gone. Can I get help restoring them?

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@MTShields It looks like you may have multiple accounts registered under different email addresses.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!