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New account but still getting old account's thumbprint radio station?

gzpjv
Local Performer
  • I started a second account woth a totally different email and password because I wanted separate listening experiences. 

BUT, when I search up thumbprint radio on my new account it automatically starts the thumbprint radio station of my 1st account. They are not linked in anyway. Why is this happening and am I not able to create a new account? How is data from a completely separate account showing up on my new accont? 

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AdamPandora
Community Manager
Community Manager

@gzpjv I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@gzpjv I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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