While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
BUT, when I search up thumbprint radio on my new account it automatically starts the thumbprint radio station of my 1st account. They are not linked in anyway. Why is this happening and am I not able to create a new account? How is data from a completely separate account showing up on my new accont?
@gzpjv I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
@gzpjv I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!