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Pop up images

esanjurjo
Local Performer

How do I turn off the images of the songs/artists that pop up?

Annoying. Get in way of my screen view. If I care, I can look.

Erik

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4 Replies

AdamPandora
Community Manager
Community Manager

@esanjurjo Welcome to the community!

Could you tell me a bit more about the images that are popping up? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of the pop up images you're seeing?

Let me know.


Adam | Community Moderator
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Fishing99
Local Performer

I am using an older iMac (late 2009) & I'm getting Neil Young pop-ups on my Led Zeppelin radio

Why & how do I turn this off. The Artist Audio Messages is turned off

Thanks

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AdamPandora
Community Manager
Community Manager

@Fishing99 Can you please send me a screenshot of what you are seeing the next time this happens?

Thanks for working with me on this. ๐Ÿค


Adam | Community Moderator
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Fishing99
Local Performer
Thanks for your reply

I dug into it again a little deeper & finally figured it out.

Out of all the stations I have, Neil only โ€˜attached' himself to one station ??
Kind of like a virus

Thanks again

Ken