(RESOLVED) New podcast episodes fail to load or play

[KaizerHozay]

Suddenly yesterday, a few of my podcasts won't play their new epiodes (the Steamroom, We need a fourth, for two exxamples).  Subsequently, it happened while i was on a walk and suddenly Pandora kicked me out because someone else was using my account, but NO ONE else should have been on my account, so i change my password.  Not sure, but the two seemed to happen concurrently.  

[AdamPandora]

@KaizerHozay Sorry for any trouble.

New podcast episodes won't play:

I've passed your feedback along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

If there are any other podcasts that you notice are not playing, please reply back here and let me know the names of them.

Thanks for your patience in the meantime!

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Someone else on account:

I would like to take some steps to help secure your account.

I've removed all device associations from your account, which will immediately sign you out everywhere, including any devices you are now using, so you will need to sign in again once this change takes effect. Please be patient; this may not happen instantly.

For future reference, check out the accepted solution to this thread for instructions on how to remove other devices from your account.

I hope this helps!

[cwsavage78]

Hello I am unable to play new episodes of Pod Casts "Good Game with Sarah Spain" nor "Decoding the Unknown". I seem to be able to play the March 6, 2026 episodes (or older) for GG, but none after 3/9/26. For DtU, I can play March 5, 2026 or older, but none after 3/8/26.

The Error Message I get is "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon." But this has been happening for three days.

I'm playing through my web browser on a windows laptop.

[KaizerHozay]

Thanks Adam.  I noticed that my New Heights podcast wont play the new episode either, but my Smartless podcast new episode seems to play fine.  

[AdamPandora]

Please Note: This message has been Accepted as a Solution to flag the current status or steps. This thread will be updated with more information as it is provided to the community moderation team. Thank you for your patience!

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Pandora Update 3/11/2026:

Thank you to everyone who has taken the time to share your experience. We understand how frustrating it is when you’re trying to enjoy Pandora and your podcasts won’t play as expected.

Please know that we are actively sharing your reports with our engineering team for further investigation. While we don’t have a specific timeline to provide just yet, your feedback is helping us better understand the scope and impact of this issue.

If you’re new to this thread, please share the following details so we can continue gathering the right information:

• The name of the podcast show

• The specific episode(s) you’re unable to play

Our community team will continue to provide updates here as soon as we receive new information. We truly appreciate your patience and thank you for working with us while we look into this.

[ED414]

Love marry kill podcast - Michelle and Jonathan nyce part 1 

[Jdvies07]

Numbers on the board episodes after march 5th wont play for me

[AdamPandora · Accepted solution]

Pandora Update 3/12/2026:

Hi, everyone. 👋

We'd like to report that this issue is now resolved! 

As a result, this thread will be closed from further comments.

If you continue to experience issues with newer episodes of a podcast failing to load or play, please create a new thread in the My Collection space and provide the following information:

• The name of the podcast show

• The specific episode(s) you’re unable to play

Thanks for being a part of the community! 

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Pandora Update 3/11/2026:

Thank you to everyone who has taken the time to share your experience. We understand how frustrating it is when you’re trying to enjoy Pandora and your podcasts won’t play as expected.

Please know that we are actively sharing your reports with our engineering team for further investigation. While we don’t have a specific timeline to provide just yet, your feedback is helping us better understand the scope and impact of this issue.

If you’re new to this thread, please share the following details so we can continue gathering the right information:

• The name of the podcast show

• The specific episode(s) you’re unable to play

Our community team will continue to provide updates here as soon as we receive new information. We truly appreciate your patience and thank you for working with us while we look into this.