Recovering Deleted Stations or Playlists

[MrsMabb]

Adam,

I do not know how this keeps happening. Can you please restore my Jennie Calmer station I curated? I selected delete CHRISTMAS INSTRUMENTALS station and when I clicked delete, it stated CHRISTMAS INSTRUMENTALS but when I look at my list, my Jennie Calmer station is missing...again.

Can you restore the station and please tell me how I can stop this from happening? My kids somehow add a ton of stations to my list and I keep having to delete them. And I can't seem to stop them from adding them.

Thank you so much for your time.

[AdamPandora]

@MrsMabb That station has now been added back to your collection.

If it disappears again in the future, you can always bring it back on your end.

You'll just need to re-start the station for The Ubiquitous Mr. Lovegrove (Remastered) by Dead Can Dance since that is what your station was originally created as before you re-named it.

Hope this helps!

[AdamPandora · Accepted solution]

Pandora Update 5/19/23:

Deleted stations:

Please note, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

+++++++++++++++++++++++++

Deleted playlists:

If you accidentally deleted one of your customized playlists, there isn't currently a way to restore it on your end.

Playlists can only be restored by Pandora Support at this time.

If you need help restoring a playlist, you can reply to this thread with the name of that playlist, and one of our Community Moderators can help add that content back to your collection.

Thanks everyone!

[MrsMabb]

Thank you so very much Adam!! This helps a lot.... now to train those pesky
kids 🙂

--
Jennie Mabb

[AdamPandora]

@MrsMabb Always happy to help!

[kirradactyl]

Hi folks, I accidentally deleted my thumbprint radio! Really bummed since it was so curated. Could you restore it?

[AdamPandora]

Sure thing, @kirradactyl.

Thumbprint Radio has now been added back to your collection.

Enjoy the music!

[kirradactyl]

Thank you!

[dlimback]

Hi,

    I accidentally deleted a Playlist. The name of the playlist is "Jack". 

Thank you,

Deb

Moderator Edit: Removed Personal Info

[AdamPandora]

@dlimback That playlist has now been added back to your collection.

Hope this helps!

[Narainmatthew]

Hi Adam,

Im currently an Pandora Plus

I have accidentally deleted a station title "Excision Radio". Ive recreated it and everything, but the problem is that the station was downloaded for offline listening. Ive tried deleting every other station (I dont listen to them anyway.) but the station wont download.

[AdamPandora]

@Narainmatthew I'm showing the station was still deleted from your collection.

I've gone ahead and restored it on my end.

I'd now recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.

To do that from a mobile device:

1. Tap the Profile tab and then the Settings gear in the top right corner.
2. Toggle Offline Mode off, and confirm that you'd like to remove the content from your device.
3. Toggle Offline Mode on again, to reset the download process.
4. Keep the Pandora app in the foreground of your device while your offline stations re-download.

If you continue to have trouble, please send over a screenshot showing the status of the downloads:

1. Tap the Profile tab and then the Settings gear in the top right corner.
2. Next select Offline. You should now be able to view a progress bar indicating the current download status.
3. Take a screenshot of what you see here and attach it to your direct reply to this email.

Let me know how it goes.

[Narainmatthew]

Thank you Adam it worked!

Sorry for not getting back to you. I didn't think you would respond so quickly! I appreciate it.

[AdamPandora]

Happy to hear it, @Narainmatthew.

Enjoy the music! 😎

[sillawydna]

I accidently deleted the playlist Punk Old School, can you restore? Username is sillawydna.

Thanks!

Actually it was a station, not a playlist. I need the station restored. Thanks for any help you can offer!

Moderator Edit: Merged posts

[Kitlynn18]

Hi my Taylor Swift custom station is gone. Can you please restore it? 

[AdamPandora]

@sillawydna That station has now been restored to your collection.

Hope this helps!

[AdamPandora]

@Kitlynn18 I'm showing that station is already in your collection.

Can you please send me a screenshot of what you're seeing on your end?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[sillawydna]

You are a hero!  Thanks!!

[AdamPandora]

@sillawydna Always happy to help!