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Restoring My Thumbs Up Playlist

mordruag
Local Performer

I dont have a My Thumbs up playlist in my collection, not sure if I ever have had one. Can mine be "restored" too?

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146 Replies

AdamPandora
Community Manager
Community Manager

@Torrescastro11 The Pandora account associated with your community profile is currently set up with the free service.

My Thumbs up playlist is only available when upgraded to Pandora Premium, or when initiating a free Premium Access session by watching an ad.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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clusan
Local Performer

I accidently deleted my thumbs up station. Is there any way to get that back?

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AdamPandora
Community Manager
Community Manager

I can help with this, @clusan.

My Thumbs Up playlist has now been added back to your collection.

Enjoy the music!


Adam | Community Moderator
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clusan
Local Performer

Super responsive, super fast and super helpful. Just confirmed I made the right choice with Pandora many, many years ago. Thank you!!!!!

amremy
Local Performer

Please restore my thumbs up playlist for tomgremy.

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AdamPandora
Community Manager
Community Manager

@amremy I don't see any deleted station or a playlist named tomgremy in your collection.

Can you please confirm the name of the playlist you need restored?

Let me know.


Adam | Community Moderator
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marl2348
Local Performer

Hello,

Would you please restore my "My Thumbs Up" playlist?

Thank you.

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AdamPandora
Community Manager
Community Manager

@marl2348 Sure thing - My Thumbs Up playlist has now been restored to your collection.

Enjoy the music!


Adam | Community Moderator
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New music alert! Picks of the Week (2.17.25)

Lilfallon
Local Performer

Hi would you be able to restore my thumbs up playlist as well?

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Lilfallon
Local Performer

@AdamPandora Hi would you be able to restore my thumbs up playlist as well? Please😁

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AdamPandora
Community Manager
Community Manager

@Lilfallon I've added My Thumbs Up playlist back to your collection for you.

Hope this helps!


Adam | Community Moderator
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amremy
Local Performer

The username on the  account is tomgremy 

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TannerPandora
Moderator
Moderator

Hi @amremy 

I currently see your 'My Thumbs Up' playlist in your playlist collection. If you're not seeing it on your end, can you try another device or browser and let me know if it's still missing on your end. Thanks!


Tanner | Community Moderator

>> Help us make a Love Playlist – join the fun!
>> Q: What's your sound color?
>> Follow us on X (formerly Twitter) @PandoraSupport
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amremy
Local Performer
Yes. Mine is ok. The ask is for my husbands account. tomgremy He is missing his my thumbs up playlist.
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AdamPandora
Community Manager
Community Manager

@amremy Please have your husband contact our support team directly from his personal account where the playlist is missing.

He can submit a message through our help page here.

Thanks for your patience in the meantime!


Adam | Community Moderator
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TZilla
Local Performer

Dear Moderator,

Could you also restore my Thumbs Up station when you get a chance? Please and thank you!

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AdamPandora
Community Manager
Community Manager

@TZilla The Pandora account associated with your community profile is currently set up with the free service.

My Thumbs Up playlist is only available when upgrading to Pandora Premium.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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New music alert! Picks of the Week (2.17.25)
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Josiahray21
Local Performer

Can you restore my thumbs up Playlist back to my collection 

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AdamPandora
Community Manager
Community Manager

@Josiahray21 I'm showing your My Thumbs Up playlist is still in your collection:

Screenshot 2024-08-22 at 8.01.31 AM.png

Can you please send me a screenshot of what you're seeing when your sort your collection by Playlists?

Thanks for working with me on this.


Adam | Community Moderator
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Cameron77
Local Performer

My Thumbs Up Playlist stopped updating with songs I had thumbed and now is no longer in my collection as far as I can see. Can it also be restored?

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