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Shuffle not working

lala090909
Local Performer

Mine just started this too. I did find the shuffle button but all it does is refresh the current station, in both the main page and my collection pages

 

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AdamPandora
Community Manager
Community Manager

@lala090909 Sorry to hear you're having trouble with Shuffle. I'm happy to help look into this further.

Could you tell me a bit more about what happens when you try to use Shuffle? You mentioned that selecting Shuffle refreshes your current station rather than shuffling your music.

  • When you select Shuffle, does your current station continue playing instead of shuffling between your selected stations?

  • Does the music stop playing altogether, or does it continue playing from the same station?

  • Are you listening to Pandora on a computer or a mobile device?

If you're listening on a computer:

  • Are you using a Mac or Windows computer?

  • Are you listening through our website or the desktop app? If you're using our website, which browser are you using?

If you're listening on a mobile device:

  • What is the make and model of your device?

If possible, could you also share a screenshot of what you're seeing when you select Shuffle?

The more details you're able to provide, the better equipped I'll be to help.

Thanks for your patience, and I look forward to hearing back!


Adam | Community Moderator
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