Songs added to “My Collection” disappear a day after being added

[lcrnewton]

When I add songs to “My Collection”, they will appear for about a day, then the next day they are no longer listed there and I have to go back to the song and re-add it to “My Collection”. This has been happening for months.

[AdamPandora]

@lcrnewton Could you tell me a bit more about what is happening?

What are the names of some of the songs that you have added to your collection, but are now missing?

Also, are you listening to Pandora on a computer or on a device when this happens?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.