Thumbs Up Not Saving

[mikeheinz09]

I have been thumbs up-ing hundreds of tracks on many stations for the past year, and just went to each station to look at them, and they don't exist! Can they be restored? I really hope they didn't get lost. I also thought I used to have an automatic thumbs-up radio station that doesn't exist anymore, can this be restored too?

[AdamPandora]

@mikeheinz09 Nice to see you around the community.

Thumbs Up ratings not saving:

Can you please try and reproduce this and give a Thumbs Up to a song on a station? Once that is done, please send me:

• a screenshot of the now playing screen showing the thumbs up rating highlighted
• the name of the station where it is missing from

Also, are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?

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Thumbprint Radio missing:

I took a look at your account and can see Thumbprint Radio is still in your collection:

Can you please send me a screenshot of what you are seeing on your end?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.