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Thumbs up and down reset

Jetjeager
Local Performer

Is there any way to reset my thumbs up and down? I can’t delete my account because I have a paid membership. 

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Jetjeager Unfortunately, there is not currently a way to accomplish this without having to delete your account/create a new one to start over with.

This being said, I recommend upvoting these existing feature requests with a ❤️to express your interest in seeing them added to the service:

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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5 Replies

AdamPandora
Moderator
Moderator

@Jetjeager Unfortunately, there is not currently a way to accomplish this without having to delete your account/create a new one to start over with.

This being said, I recommend upvoting these existing feature requests with a ❤️to express your interest in seeing them added to the service:

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Jetjeager
Local Performer
Is there no way for customer support to do this?

V/r
Rodolfo Cabezas
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AdamPandora
Moderator
Moderator

@Jetjeager Unfortunately, there isn't a way for our support team to clear out your Thumb ratings for you.

The best they would be able to do would be to help delete your account for you.

You'd then be able to create a new account and start fresh.

Let me know if you'd like me to put you in touch with them for assistance with that.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Jetjeager
Local Performer
I’d like to be in touch with them but I have a paid subscription I don’t want to loose it.

V/r
Rodolfo Cabezas
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AdamPandora
Moderator
Moderator

@Jetjeager I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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