Hello Pandora Community.
I've been loving the radios and the songs presented. However, when I go to a song that I chose on my own, the autoplay thumbs-up songs don't save to my thumbs-up playlist. Why is that? Is that by design?
Moderator Edit: Edited title for clarity
@EinsteinN It sounds like you when you are in a Premium Access session, and give tracks a Thumbs Up when in autoplay, those tracks are not getting aded to your My Thumbs Up playlist.
I've enabled a trace on your account to help us better understand what's happening.
Can you please try reproducing this on your end once more?
Make sure to grab screenshots of:
Thanks for working with me on this. 🤝
Would this be considered as enough evidence? And can I put up a video recording with end .webm?
@EinsteinN To clarify, you sent a screenshot of your Thumbs Up list in your profile - not your My Thumbs Up playlist.
To clarify, when you give a track a Thumbs Up, do they not appear in the Thumbs Up list showing in your profile?
Can you also send me a picture of the actual Now Playing screen as well when this happens?
Thanks again for working with me on this.
Whoops. I didn't look at my Thumbs Up playlist before you just said it. Looking at it right now, every single song is there, even ones that I upvoted through AutoPlay. The problem is my thumbs-up list on my profile.
Here are some more screenshots.
Thanks for clarifying that with me, @EinsteinN.
Our engineering team is aware of this issue - I've gone ahead and added your feedback to the ticket we have open with them.
Thanks for your patience in the meantime!