cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Add Artists as Variety

Aubri
Local Performer

Would you be able to tell me why I can no longer add specific artists to my already created station? 

mod edit: changed title for clarity

Labels (3)
0 Kudos
41 Replies

AdamPandora
Community Manager
Community Manager

 

@akronzipsgirl I've passed your feedback along to our curation team so they can further investigate.

Thanks for reporting this!

StormyHowls
Underground

I can't even find the option to add variety anymore. It used to be in the three dot icon, but only option I get now is remove station. I've in the past used the phone app to do it, but now I can't find it there either anymore. Like, I am paying for the service, why is it being made more and more difficult to add variety to a station I've cultivated over a decade?

I started deleting stations. I wonder if the ones my Alexa created because it interpreted wrong were locked, and I found my 15 year old station. Was able to update that.

Moderator Edit: Merged comments

0 Kudos

AdamPandora
Community Manager
Community Manager

Thanks for the update, @StormyHowls.

Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

0 Kudos

StormyHowls
Underground

I guess I'd like to know a little bit more of what's going on. So, say you have a pre-made station like "Chill-out Radio". You like some of the stuff, and you want to add more to it to make it your own. Is it that you can't because you didn't originally make that station? I did look to see that my "Chill-Out Radio" doesn't have the option to add variety, but my old 15 year old "Castles-in-the-Sky Radio" does. Should I just make a brand new station and add the flavors that I liked from the pre-made radio into it?

0 Kudos

AdamPandora
Community Manager
Community Manager

@StormyHowls Genre stations, such as "Today's Hits" or "Chill-out Radio," are stations curated by Pandora, and they behave a little bit differently than your own personalized stations. One difference is that you cannot Add Variety to these stations.

That's because Adding Variety could change your listening experience on these stations; added seeds would most likely inspire music outside of the scope of the intended genre.

That said, when listening from a computer, mobile device or the Sonos app, you can access Pandora Modes to customize your station experience. You can pick different modes like Crowd Faves, Discovery and Deep Cuts.

In the meantime, I've noted your request for the option to edit genre stations.

Hope this is helpful. Thanks for listening!

StormyHowls
Underground

Thank you, I appreciate it!

AdamPandora
Community Manager
Community Manager

@StormyHowls Always happy to help!

0 Kudos

Michele1985
Local Performer

Hi, I am a Pandora subscriber. I am not able to find Javi “The Collective” when I try to add the artist to a station I created for Steve Wilson. However, I can play the artist separately in Pandora and in libraries. Why does this not work for stations?

thanks Michele

0 Kudos

AdamPandora
Community Manager
Community Manager

@Michele1985 I've passed your feedback along to our curation team for further review.

Thanks for reporting!

0 Kudos

Rfranz44
Local Performer

I've experienced the same issue trying to add variety to Chris Stapleton channel.

0 Kudos

AdamPandora
Community Manager
Community Manager

@Rfranz44 I do see you are using an Android device.

To clarify, are you experiencing the same issue that others have reported here?: Android: Adding Variety on station details page leads to blank screen

Let me know.

0 Kudos

goonmotw
Local Performer

Would you be able to tell me why I can no longer add specific artists to my already created station? 

Issue still not solved - add variety is simply not an option for any of my stations.

Moderator Edit: Merged posts

0 Kudos

TannerPandora
Moderator
Moderator

Hi @goonmotw 

Welcome to community!

I checked a couple of stations on your account and didn't have any trouble adding variety through a web browser.

I'm happy to look into this further but I'll need more information.

  • Make and model of the device you are using when trying to add variety?
    • If you're on a mobile device, which Pandora version are you on?
  • The name of the Station(s) you were trying to add variety to?
  • The name of the song(s) or artist(s) you were adding?

Thanks for the help.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos

goonmotw
Local Performer
On a windows PC, Brave Browser, there is no way to add new artists to my
Metal station. When I started using the service, there had been a button
labelled "add variety", and then it would give options on how to add
variety. It is gone, has been for some time. Pushing any of the links
below the "Tune your Station" header seem to just change the station, and
does not have any way to tell it which artist(s) I'd like to add the
station.
I also miss the feature that used to exist to tell the service that a
particular song or artist belongs on a different station
TL.
0 Kudos

Ratty
Underground

I am trying to add Wic Whitney to Honey Mango Sweet Tea. I’d also like to add Hind’s Hall to Macklemore station

0 Kudos

AdamPandora
Community Manager
Community Manager

@goonmotw You should be able to add variety to your Metal station:

Screenshot 2024-06-11 at 7.46.05 AM.png

Can you please send me a screenshot of what you're seeing on your end?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

0 Kudos

AdamPandora
Community Manager
Community Manager

@Ratty I've passed your feedback along to our curation team regarding the artist Wic Whitney.

To clarify, are you also attempting to add this track to your Macklemore station?: HIND'S HALL

If so, you should be able to:

Screenshot 2024-06-11 at 7.50.22 AM.png

If you continue to run into issues with that, can you please send me a screenshot of what you're seeing on your end?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

0 Kudos

Rfranz44
Local Performer
I'm able to add artists now.

T-roy
Local Performer

When using the “add variety” feature on a station in my collection, it is unable to pull up certain artists to select. In a search of Pandora, the artist can be found. Wondering why it is unable to find that artist in a search in the “add variety” feature? 

0 Kudos

AdamPandora
Community Manager
Community Manager

@T-roy I moved your post over to this existing thread: Unable to Add Artists as Variety

What are the names of the artists you are unable to add as variety?

Let me know.

0 Kudos