Unable to Add Artists as Variety

[Aubri]

Would you be able to tell me why I can no longer add specific artists to my already created station? 

mod edit: changed title for clarity

[AlyssaPandora]

Hey, @Aubri. 👋

Sorry to hear that you're having trouble with adding variety to your stations.

I'd like to gather a bit more information about what you're experiencing. Could you share a few more details about what is happening, and how you're listening?

• Are you using a computer? If so, are you using a web browser? Which one?
• Or are you using the Pandora Desktop App for MAC or Windows?
• If you're using a device, what is the make and model?
• Which station(s) are you having trouble with adding variety to?
• Could you share an example of an artist you attempted to add to one of your stations when it didn't work?
• Did you receive any error messages when tried to add variety? If so, what exactly did it say?

Let me know. 🎧

[Jennifer297]

I am using a Dell laptop and also tried with an Apple iPhone.  Where can I add variety?

[AdamPandora]

@Jennifer297 What is the name of the station you want to add variety to?

Let me know.

[cjstout]

AdamPandora, please just answer her question!  I want to know too!

[AlyssaPandora · Accepted solution]

Hi, @cjstout. 👋

We're happy to help. However, we may need a few more details to determine what is happening.

You can add variety to any stations based on an artist / group / composer / individual track. Genre stations are stations you won't be able to add variety to. If you're unable to add a specific artist or song as variety, we may need to report this over to our curation team for further review.

Could you please provide more information so that I can take a look?

• Which station(s) are you having trouble with adding variety to?
• Did you receive any error messages when tried to add variety? If so, what exactly did it say?
• Please share an example of an artist you attempted to add to one of your stations when it didn't work.

Let me know. 🎧