Unable to Like Alessia Cara Songs

[mmugzy303]

Hello. Just a curious question really. Out of the hundreds of songs and many artists I listen to. Why is it that Alessia Cara the only artist that I cannot like any of her songs? Seems odd to me. I have never had a probably with any other artist or song. 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @mmugzy303! Thanks for posting.

I'm not seeing anything unusual on my end that would prevent you from thumbing songs for Alessia Cara.

I’ve enabled a trace on your account to help us better understand what’s happening. Can you do me a favor and please take a screenshot the next time this happens. If you need help with a screenshot let me know.

Also, can you let me know a little more about your device?

1. If you are on a computer, are you listening from:
   • A Mac or Windows computer?
   • Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?

Thanks for the help!