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Unable to turn off Shuffle

Local Performer

Why am I not able to turn off shuffle play when I'm paying for premium? 

I've emailed you guys without any success.  

Kind of annoying because I have my Playlist in a certain and expect them in that order because of my end of the day routine and wanting to enjoy certain music in a certain order. Not shuffled and mixed up. Really screws up my day.  

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@AJHarper14 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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