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"This content is no longer available on Pandora" showing on collected albums

drew870mitchell
Underground

I'm seeing a few albums that i collected during the same time period show up as unavailable.  It's actually a lot of albums.  I already learned to live with radio-only licensing restrictions, but at least then i could find the content i liked on a different service if i really wanted to go back to it.  See the ones only titled "This content is no longer available on Pandora" - surely hiding the artist and album names isn't intentional??

Screenshot from 2021-06-16 10-25-07.png

Moderator Edit: Edited title for clarity

Labels (1)
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39 Replies

clintwire
Local Performer

Please also do this to my account. On my iphone and online there are several unavailalbe albums in my collection that I cannot delete. Thank you!

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AdamPandora
Moderator
Moderator

@clintwire That content has now been removed from your collection.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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TS7
Local Performer

I have some also that need to be removed

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AdamPandora
Moderator
Moderator

@TS7 I've gone ahead and removed that content from your collection on my end.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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DF78
Local Performer

I have the same problem after someone hacked my account.  Still have ~4-5 items I cannot delete.

 

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AdamPandora
Moderator
Moderator

@DF78 I've gone ahead and removed that content from your collection on my end.

Additionally, I'm happy to take some steps to help secure your account.

I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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jwarning
Local Performer

Adam, I am having a similar issue with all theses files in my collection.  Can you please remove these?

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AdamPandora
Moderator
Moderator

No problem, @jwarning.

I've gone ahead and removed all of that unavailable content for you on my end.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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jenniferpratt03
Local Performer

Please remove all the unavailable content from my account. I did not add any of these songs and it will not remove when I click them. Filling up my collections with junk! 

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AdamPandora
Moderator
Moderator

@jenniferpratt03 I was able to remove that content from your collection for you.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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sevonka
Local Performer

AdamPandora - I have the same issue - can you please manually remove for me?

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AdamPandora
Moderator
Moderator

No problem, @sevonka.

I was able to remove that content from your collection for you.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Oti069
Local Performer

Could you also remove the unavailable content from my collection?

Thanks.

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AdamPandora
Moderator
Moderator

@Oti069 I was able to remove that content from your collection for you.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

ShinyUmbreon
Local Performer

hello i have the same issue with the unavailable content. if you could help me with this i would appreciate it very much thank you

0 Kudos

AdamPandora
Moderator
Moderator

@ShinyUmbreon I was able to remove that content from your collection for you.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

ShinyUmbreon
Local Performer

that is soo much better thank you so very much ^.^

AdamPandora
Moderator
Moderator

Always happy to help, @ShinyUmbreon. 😁

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Thomaslancaster
Local Performer

Same issue can you help

me clear my content no longer available collection? 

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AdamPandora
Moderator
Moderator

I was able to remove that content from your collection for you, @Thomaslancaster.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos