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Amazon Fire tablet audio issues

JAR3
Local Performer

Regardless of the station, the audio volume changes from low to high randomly when listening on Amazon Fire tablet. For example, volume will be set at 7/10 and randomly go down to 4/10 (not a literal change in the volume level on the device, but the audio on the app drops noticably). The volume remains lower longer, and only goes to the actual, higher volume briefly. I also listen on my Android phone and have no issues with the same stations. I use other music apps and do not experience the same issue.

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TannerPandora
Moderator
Moderator

Hi @JAR3 - Thanks for posting!

If you haven't already tried some troubleshooting, I have a few suggestions.

First, I'd recommend that you restart your Fire tablet. To do that:

  1. Press and hold the power button for two to three seconds until you see the message "Do you want to shut down your Fire?" Tap OK.
  2. After the device has completely turned off, press the power button for two to three seconds to turn your Fire tablet back on.
  3. Try the Pandora app again.

If you continue to have trouble:

  1. Swipe down from the top of the screen and tap Settings and then Apps & Games.
  2. Select Manage All Applications and then All.
  3. Clear your data for the Pandora application.
  4. Then launch the Pandora app again.

Let me know how it goes.

 

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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