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App is no longer listed on tv

LindaFerns
Local Performer

Pandora app is no longer listed on tv

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3 Replies

TannerPandora
Moderator
Moderator

Hi @LindaFerns 

Welcome to community!

I'm happy to take a look, but I'll need more information. There are a couple of ways Pandora can be listened to on a TV. Let me know which one applies to you.

  • Is the Pandora app located directly on the TV? If so, what is the make and model or your TV?
  • Is the Pandora app located on a device connected to your TV, like a receiver or third-party device? If so, what is the make and model of that device?

Thanks for the help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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LindaFerns
Local Performer



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The tv is Samsung, android. I paid for the app.


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TannerPandora
Moderator
Moderator

Hi @LindaFerns 

Thanks for the follow up.

To clarify, the app itself does not require payment in order to be downloaded to your device. I do see a Pandora Plus subscription that is billed through Apple on your account.

If you're no longer seeing the Pandora app on your TV then you may need to download the app from the Google Play store on your Android TV. Please note that use of the Google Play store may require a log in that uses a different email or password from your Pandora account.

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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