cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Denon Heos: Won't play when connected to Starlink Network

Eckboy
Local Performer

I have a Denon  AVR-H4400H and use HEOS to access Pandora.  I switched to Starlink as my internet provider and since then my Pandora will not play.  I get error message “Unable to stream through Pandora. Try again later”.  
Sometimes it will work if I create a new station for a short period.  I cannot use my HEOS favorites at all.  
I deleted my HEOS app and reloaded with the same results. 
I can access Spotify and Sirius with no issues.  Any help would be appreciated.  

Moderator Edit: Changing title for clarity

Labels (1)
0 Kudos
3 Replies

TannerPandora
Moderator
Moderator

Hi @Eckboy 

Welcome to community!

Sorry to hear you're having trouble with your Denon when connected to Starlink. Is this only happening on your Denon or on other devices too like web, TV or the mobile app?


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos

Eckboy
Local Performer

Don’t really think it’s a Starlink issue.  

0 Kudos

Eckboy
Local Performer

Not happening on any other devices.  

0 Kudos