Hi @TheGant13 , thanks for posting!
Sorry to hear that you are having trouble on your TV.
Can you tell me a bit more about what is happening? Is this particular issue happening only on your DirectTV?
Can you please tell me:
- What happens when you open Pandora?
- Are you able to open the app and then it disconnects?
- Are you having trouble from the launch of the app?
- Is there an error message? If yes, what exactly does it say?
In the meantime, lets first make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.
If you're still having the same problem, then please try a few standard network troubleshooting steps:
- Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
- Try rebooting your modem and router and restarting the device.
- Try removing and re-adding the app (if this is possible on your device).
You can also contact the manufacturer directly to troubleshoot your specific device and settings.
Hope this helps. Let me know how it goes.
