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Fire TV: Reduced image and text size on Now Playing

curlewdave
Underground

Why did you reduce the width of the "now playing" image. It is scrunched and hard to read. Please Fix it !

Moderator Edit: Changing title for clarity

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50 Replies

RushFan2112
Local Performer

Why is this STILL an issue MONTHS after the fact? Almost impossible to read the artist/album name. Did I miss the "FIX" somewhere or has Pandora just forgotten about it? I recall a year or so ago some other problem with Pandora that they took forever to fix. Maybe time for a new service. 

Here's the old issue: https://community.pandora.com/t5/Other-Devices/Fire-Devices-Slow-response-or-freezes/m-p/141968#M143...

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billtanner256
Underground
Completely agree!!!! This has been going of for MONTHS and MONTHS on my
FireTV!!! Last night once again I had to get out of my chair and walk up to
my TV screen to see the Artist and Album information. So many people have
commented on this problem.
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Tank3775
Local Performer

Are there any updates on this issue it looks like it's been 3 months and no update

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billtanner256
Underground
I have not seen any updates or advice from Pandora. And I still cannot read
Pandora music info on my Fire TV Stick. I guess there are not enough Pandora
users on Fire TV to spur them to help or respond?
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alyoob
Local Performer

Same issue cannot read the artist name or song title.

IMG_20251115_092107175.jpg

 

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Neelix
Local Performer

I'm having this issue as well. Except it only started when I recently upgraded from am older Fire TV cube to a newer one. Now on the 'now playing' screen the cover photo is narrow and the song name and artist text is horizontally composed to the point that it's only legible from a few feet away. One song in 15 or so displays correctly, but most are defective.

planezzz
Local Performer

Still have the same problem with the two small now playing song title. 

This also happened to my TV when I bought a new Amazon fire stick.

Moderator Edit: Merged posts

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robnitro
Local Performer

STILL AN ISSUE BECAUSE AMAZON IS STILL RUNNING 4.2.2.   4.2.5 ON ANDROID TV WORKS FINE

WHO CAN WE CONTACT OR YOU CONTACT TO GET AMAZON TO RUN THE NEWER VERSION???

I emailed Pandora support but they just keep saying that's the version Amazon has.

Who do we contact or can y'all escalate it??

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richholley1
Local Performer

Just upgraded my Firestick to a 4k, and as you have guessed, I am now here at this thread. Has a fix for the small font and distortion of now playing been resolved by Pandora?

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billtanner256
Underground
Pandora has very recently tried to resolve the problem just a little bit.
They have added the "song title" in a bigger font at the top of the screen
above the album picture. It is still generally too small for me to read and
it does not include the BAND and the ALBUM name just the SONG name.
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KCD
Underground
I tried a new fire stick, it did not work, then my TV broke and I needed to
get a new TV. My old TV was not a smart TV, my new TV is, now I don't need
the fire stick to get Amazon video, and my problem with Pandora is
resolved. Hope that helps.
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