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Google Home: Playback stops and won't resume

DanCo
Local Performer

Hey all, I have had Pandora for over a decade and have had very few issues until recently. I mainly listed through our Google Home, or other Google speakers. About 6 months ago something changed and we can no longer listen without the music stopping. I can tell google to play and it wont any longer, I can cast my Pandora music to the Google device and it will stop after a few seconds. I can start the music by touching the screen on Google Home and selecting Pandora, the music still stops after a few seconds. I have deleted apps, restarted devices, etc. Nothing helps. I am about to cancel Pandora and move to another streaming platform. I hate to do that because I have spent a decade building stations. Any advice?

Moderator Edit: Changing title for clarity

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MariaPandora
Moderator
Moderator

Hi @DanCo 

Sorry for any trouble.

Let's try running through some troubleshooting steps to help with your issue. If you have already tried any of these steps, please let me know.

  1. Check to see if there are any updates available for your Google Home and Pandora apps. Update if needed.
  2. Restart your Google Home device by unplugging the power source and plugging it back in.
  3. Try unlinking and relinking your Pandora account via the Google Home app.

I hope this is helpful. Let me know how it goes!

 


Maria | Community Moderator
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