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How to sign out of all devices

lstryker68
Local Performer

Could you please do this to my account!

Moderator Edit: Changing title for clarity

 

 

Labels (1)
644 Replies

Karrun
Local Performer

Can you please sign me out of all my devices? I keep getting the message that someone is listening and I think it's a device I can't access.

[Removed email]

Moderator Edit: Personal Information

 

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TannerPandora
Moderator
Moderator

Hi @Karrun - I merged your message with an existing thread: Remove Devices / Sign Out Of All Devices

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

If you haven't already, I would recommend changing your password to something new and hard to guess. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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tropicalcrazed
Local Performer

Hello, can you do this with my account as well please? Thanks! 

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TannerPandora
Moderator
Moderator

You got it, @tropicalcrazed!  😃

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere. Please be patient as this may not happen instantaneously.

If you haven't already, I recommend changing your password to something new and hard to guess. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Kiankney
Local Performer

I need this done to my account I have 2 broken phones that have downloads enabled and cannot remove them. Please remove devices from my account.

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TannerPandora
Moderator
Moderator

Hi @Kiankney! Happy Wednesday! Happy to help. 

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. Please be patient as this may not happen instantaneously.

If you haven't already, I do recommend changing your password to something new and not easily guessed. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

 

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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stellamekenize
Local Performer

please sing me out to

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TannerPandora
Moderator
Moderator

Hi @stellamekenize! Happy Friday 🥳

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, please be patient as this may not happen instantaneously.

I do recommend changing your password to something new and not easily guessed. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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lorynmo
Local Performer

Me too, @TannerPandora! I forgot to log out at an airbnb, will you please remove all devices associated with my account? 

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TannerPandora
Moderator
Moderator

Hi @lorynmo! Happy Wednesday! All taken care of.

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere. Please be patient as this may not happen instantaneously.

If you haven't already, I do recommend changing your password to something new and hard to guess. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Jetty
Local Performer

Could you please kick everyone off my account as well?  

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TannerPandora
Moderator
Moderator

Hey @Jetty Looks like someone from our User Support team was able to help you out with this. If you continue to have trouble, feel free to reply directly to their email for further help. 

Happy Thursday! 🙌🏻


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

AlexT2755
Local Performer

Is there any way to get someone off/ remove devices from my account I go to listen to music and it keeps saying someone else is listening could anyone please help

 

Thanks

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Mistyrod
Local Performer

Can you please do this for me?

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TannerPandora
Moderator
Moderator

Hi @AlexT2755! Thanks for posting to community!

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. Please be patient as this may not happen instantaneously.

If you haven't already, I would recommend changing your password to something new and not easily guessed.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Happy Saturday!

 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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TannerPandora
Moderator
Moderator

Hi @Mistyrod! Thanks for posting to community. 

Have you recently updated your email address? I'm not able to find a Pandora account using the email associated with your community profile. 

If you haven't, let me know and I'll message you privately to gather more details. Please do not post any personal information here. 

Thanks!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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AlexT2755
Local Performer

thanks

 

Moderator edit: Removed link

ladymuscadet
Local Performer

I’m having the same issue. Please sign me out of all devices as well.

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AlyssaPandora
Community Manager
Community Manager

Hey there, @ladymuscadet. 👋

I've removed all the devices associated with your individual Pandora account. This will automatically sign you out everywhere including any devices you currently have. Please be patient as this may not happen instantaneously.

If you haven't already, I would recommend changing your password to something new and not easily guessed if this concerns an offline user.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Hope this helps. 🎧

Alyssa | Community Manager
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Cleatus92
Local Performer

Please sign other devices out

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