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Logging in required for TV out of the blue

grangold
Local Performer

We use our home theater system to play Pandora. It goes through the TV. All of a sudden it is now asking us to input our account settings and a 4 digit Pin (we think). It says go login to fix this. I'm always logged in to Pandora. I don't know what. account setting to input and have no idea what the Pin is. Can anyone help us?

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TannerPandora
Moderator
Moderator

Hi @grangold  Welcome to community! 👋

Pandora doesn't require a PIN to listen on any device. This sounds like it may be setting of the device you're using.

Can you tell me a little more about your experience? Is the Pandora app found on your TV or through another device like a receiver? What is the make and model of that device?

Taking a closer look at your account, I currently only see an iPhone associated and no other devices. Have you made any recent changes?

Thanks for the help.

 


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