cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music Cast popup: "Access error Unable to access to Pandora"

ohnomrbill
Local Performer

Settings -> Account Settings shows Pandora as signed in even after removing the Pandora app from android.  Clicking on Pandora from Account Settings displays the same access error.  Unable to change the state of Pandora on Music Cast app.   

Using the 'Log off all devices" option on my account does not reset Pandora's state on Music Cast.

Labels (1)
0 Kudos
1 Reply

TannerPandora
Moderator
Moderator

Hi @ohnomrbill 

Welcome to community!

Sorry to hear you're having trouble with the MusicCast App. I see that you may have removed the Pandora app, but if you haven't already, I would maybe try to uninstall and reinstall the MusicCast app on your device.

Unfortunately, I don't have access to the MusicCast app to provide additional troubleshooting steps. If you continue to have trouble after uninstall/reinstalling, I would recommend reaching out to Yamaha Support for additional assistance.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos