Already rebooted and uninstalled and reinstalled the app. Need recommendations.
Hi @Tamilynn425! Thanks for posting.
To help investigate, can you tell me a bit more about your devices?
Thanks for the help.
The headphones came with my iPhone 10. When I use YouTube they work fine.
Thanks for following up @Tamilynn425.
I'm not sure why this would happen with wired headphones.
To determine if this is is happening on the headphones or the phone, can you try another set of headphones with your phone?
I already did
I would like to report this to our engineers. Could you tell me more about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
It’s the iPhone XS. It happens when I’m on WiFi or cellular data.
pandora version 2012.1
It's usually a problem with the chord. If you have been using the headphones for some time, there can be some issues with the connection. The chord usually brakes somewhere near the AUX jack.
Some people throw the headphones away in this case, but others simply repair the chord – it's not that difficult and can be done in a couple of minutes. So, it's for you to decide what to do.
To prevent such cases, choose headphones with better chord protection like turtle beach elite 800 wireless. You might even go to a shop to choose a pair you like more and not order them online.
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