While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
I have Alexa streaming my music throughout the house but I can’t seem to get her, either by voice or through the Alexa app, to shuffle a shared thumbprint station or the queue. The playlist has 500+ songs and always starts at the beginning with the same song sequence. How do I get the playlist to shuffle via Alexa?
Hi @Erinm! Thanks for posting.
Can you try using the command "Alexa, shuffle my <xyz> playlist".
The only trouble you may run into is that there are 2 playlists with same name and Alexa may not be able to determine which one you'd like.
For shuffling the queue, this is currently not a feature. If you'd like the ability to shuffle the queue, I would recommend visiting our Feature Request board and posting a new suggestion.
Let me know how it goes.