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Pandora won’t play on my sonos

Lojo100
Underground

Pandora will not play on my Sonos. I have tried everything! Can somebody help?

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4 Replies

TannerPandora
Moderator
Moderator

Hi @Lojo100! Welcome to community! Can you tell me a little more about what is happening?

  • Are you using the S1 or S2 Sonos app or connecting through the Pandora app?
  • Are you able to connect to your Sonos but unable to play?
  • Are you able to connect to your Sonos but no sound?
  • Do you receive any type of error message? If so, can you take a screenshot / picture of what you're seeing to share here?

In the meantime, here are some troubleshooting steps that may help. 

First, confirm that your mobile device is connected to the same Wi-Fi network as your Sonos.

Next, check for any updates to the Sonos and Pandora apps. To check for any necessary updates, visit the app store on your device.

If you continue to have trouble after you've done that, make sure that your Sonos' firmware is up to date.

To check for firmware updates from an iOS or Android device, open your Sonos app and tap on the More tab. Select Settings and then Check for Updates.

Once any necessary updates are complete, restart your Sonos device and try Pandora again.


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

Lojo100
Underground
Hi! I can use all other music on my Sonos S1. I can not use Pandora on it. I can use Pandora on my iPhone and tv just fine. Not sure why this is an all of a sudden issue

Sent from my iPhone
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Lojo100
Underground

It’s working now!!! Thank you👏🏻👏🏻👏🏻👏🏻‼️YEAH!!

TannerPandora
Moderator
Moderator

Glad to hear it's working again, @Lojo100! 🙌🏻

 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
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