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Remove Devices / Sign Out Of All Devices

MartinOK
Local Performer

How can I remove the other devices that are currently using my account? 

mod edit: changing title for clarity

Labels (1)
1,224 Replies

TannerPandora
Moderator
Moderator

Hi @Guysmiles! No problem. I've gone ahead and removed the devices. This may not happen immediately but when it takes affect you'll be logged out of all devices. 

Let me know if you continue to have trouble. Thanks for posting!

Tanner | Community Moderator

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KaceyBodden
Local Performer

Could you also sign my account out of all devices? I keep getting messages that other people are listening and I'm not sure who!

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TannerPandora
Moderator
Moderator

Hi @KaceyBodden! Consider it done. I've removed all the devices associated with account, when this take effect you'll be logged out of all devices. If you haven't already, I would also recommend changing your password. You can request a password reset here.

Let me know if you continue to have trouble. 

Tanner | Community Moderator

Let's share music in the Playlist Swap

1sthealingrenee
Local Performer

I need all devices removed on my account as well. I hope you all create this option soon for us.

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lgraf37
Local Performer

can you please remove all the devices associated with my account? 

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AlyssaPandora
Moderator
Moderator

Hey, @lgraf37 @1sthealingrenee. 👋

All devices have been removed from your account by a User Support team member. 

If you'd like to have the ability to remove all devices logged into your account, I would recommend upvoting this existing feature request: Someone else listening - Show what other device is being used 

To upvote, click on the ❤️ icon next to the title of the suggestion at the top of the page. 

Let us know if you continue to have trouble. 

Alyssa | Community Moderator

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Misssixx27
Local Performer

Please clear mine as well. 

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BLCO
Local Performer

Hello,  I need help removing my pandora account on other devices. I've changed my password but it isn't requiring it to be entered again on old devices. Please help. 

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TannerPandora
Moderator
Moderator

Hi @BLCO! Thanks for posting. I moved your message over to an existing thread: Remove Devices / Sign Out Of All Devices

It looks like you may have emailed our User Support team and they helped you out with removing your devices. If you continue to run into trouble feel free to respond directly to their email for further assistance. 

Thanks for being part of community!

Tanner | Community Moderator

Let's share music in the Playlist Swap

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aliencowman
Local Performer

Please do the same for my account.

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TannerPandora
Moderator
Moderator

Hi @aliencowman! Thanks for posting.

Looks like you emailed our User Support team as well and they took care of you. If you continue to have trouble, let us know. 

Happy Saturday!

Tanner | Community Moderator

Let's share music in the Playlist Swap

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HarleyQueen809
Local Performer

I need help removing devices from my account that are being used without my permission

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TannerPandora
Moderator
Moderator

Hi @HarleyQueen809! Thanks for posting. I moved your message over to an existing thread: Remove Devices / Sign Out Of All Devices

I've gone ahead and removed all the devices associated with your account. This will log you out of every where including any devices you currently have. When this take affect, you'll need to sign back in. 

If you continue to have trouble, let me know. 

 

Tanner | Community Moderator

Let's share music in the Playlist Swap

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Stonejaw1
Local Performer

Hey @TannerPandora would you be so kind as to have the support team log out of all my devices as well im 99% sure there's some unauthorized people using it 

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AdamPandora
Moderator
Moderator

@Stonejaw1 No problem - I will have someone from our support team contact you privately via email to help with this.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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MaarrA
Local Performer
  • can you do this for me too please ?? Sign out all accounts using mine?
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XOSweetiePieOX
Local Performer

Hey @TannerPandora  Can you do the same for me? Theres someone else listening to my Pandora without permission. Thank you so much ❤️

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TannerPandora
Moderator
Moderator

No problem @XOSweetiePieOX! Done and done. 

I've logged you out of all devices. When this takes affect, you'll need to sign back into any device you currently have. If you haven't already, I would also recommend changing your password.

If you continue to have trouble, let me know. Thanks! 😁

Tanner | Community Moderator

Let's share music in the Playlist Swap

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ToX1cSm0kE
Local Performer

I also need all Devices to be removed from my account as well. Thanks!

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rociopantaleon
Local Performer

Hi!

please sign out all of my accounts. 

 

Thank you,

 

Rocio 

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