Roku: Last listened to not updating

[JPs2]

The days calculated are not accurate.  The station I listened to yesterday says that it was listened to 81 days ago.  All stations listed too recently have a minimum of 81 days ago.  When I try to update the Pandora app it says I have the latest version.  I am a subscriber to the basic app.

[TannerPandora]

Hi @JPs2 

Welcome to community! Thanks so much for flagging this, we really appreciate you bringing it to our attention!

Sorry to hear about the issue with the listening history not showing accurately. I'm happy to let our engineering know so that they could take a closer look.

To begin, I've enabled a trace on your account to help me investigate. While this trace in enabled, please remove the Pandora channel from My Channels, and re-add it from the Channel Store. Open the app and continue to use Pandora as you normally would. 

Also, could you please confirm the model and year of your Roku device and the Pandora version currently listed? The latest version of Pandora on Roku should be 7.7 (build 22).

Thanks again for your help!

[SandySaysArf]

I listen to Pandora every day, switching from station to station, so I can see when the timestamp is or is not working. About four days ago (May 3rd?) it started working. Yay! Then two days ago, it stopped "sticking" again and went back to 89+ days.

And also, the Roku Pandora app says it was up-to-date, but I uninstalled and reinstalled today.

Moderator Edit: Merged posts

[SandySaysArf]

And also, the Roku Pandora app says it was up-to-date, but I uninstalled and reinstalled today.

Moderator Edit: Merged posts

[TannerPandora]

Hi @SandySaysArf 

Thanks for posting! Sorry this experience has returned for you again. I've moved your post into another thread from another listener who is experiencing the same issue. on their Roku.

I've already reported this to our engineering teams. Please keep an eye out on this thread, I'll be sure to post updates as they are provided to the community team. 

Could you also please include a picture of what you're seeing on your Roku. You can include pictures directly here in community through a web or mobile browser. You won't be able to include pictures through email. 

Thanks again for your patience!