Is your TV still in warranty? Submit a repair request to Samsung. My TV locks up during video streaming. I contacted Costco tech support who in turn contacted Samsung tech support. They are sending me a new TV because they don't have replacement main boards in stock. We'll see if that fixes the problem!
Samsung TV model
Router and modem models
we have glofiber and use their 1gb fiberoptic modem.
Are you using Wi-Fi or Ethernet?
We are using eathernet plugged directly into the modem
What is the name of your Internet Service Provider?
No sound Samsung TV
I just replaced the Spectrum router with Netgear Nighthawk XR1000. Both the Samsung and LG tvs connect via Ethernet. No problem with the LG but Samsung not working. No sound no access.