Hi @Charles830
Welcome to Community!
Sorry to hear you're having trouble listening. Can you tell me a bit more about your device?
I pay a fee to listen; I loaded the app on my tv which i listen to on external speakers.Since I can hear on phone and my computer, I’ll be contacting the streaming service.
Hi @Charles830
Thanks for following up.
I'm happy to also take a look. Can you let me know the make and model of the TV your having trouble with?