Xfinity X1: Won't play

[Debswe]

Won’t play songs on Comcast app

Moderator Edit: Changing title for clarity

[AdamPandora]

@Debswe Could you tell me a bit more about what is happening?

1. Is there an error message? If so, what does it say?
2. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝