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Yamaha: Pandora will not connect via MusicCast

Ksthomas287
Underground

Pandora will not connect via music cast. Says processing login. How do I log out and log back in? 

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TannerPandora
Moderator
Moderator

Hi @Chopjaw 

Welcome to community!

Looks like you may have been able to remove your devices from your account. Are you still having trouble with your Yamaha?

View solution in original post

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9 Replies

TannerPandora
Moderator
Moderator

Hi @Ksthomas287 

Welcome to community!

Are you still having trouble with your Yamaha? Unfortunately, there isn't a way to sign out through the Yamaha MusicCast app. I can remove the connection from your Pandora account and have you try again.

Let me know if you'd like to try this.

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Ksthomas287
Underground

Yes, still having issues.

Would you mind removing connection? I will try to log back in after.


Sent from my iPhone

Moderator Edit: Merged posts

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Ksthomas287
Underground

Would you mind removing connection? I will try to log back in after. 

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TannerPandora
Moderator
Moderator

Hi @Ksthomas287 

No problem! I've gone ahead and removed the connection. Normally, I would say wait until you've been logged out before proceeding, but given that you're stuck in the log in, that won't work. For now, I recommend waiting at least an hour or two, and then power cycling your Yamaha by unplugging it for at least 5 minutes, and then restarting your phone.

I'd like to be sure that all the bases are covered, hopefully, this will help. Let me know how it goes.

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Ksthomas287
Underground

I appreciate it! Will try it out in a few hours when I get home. 
thanks! 

Chopjaw
Local Performer

Can you please help me with my MusicCast issues?  I cannot log out of the app or do anything from the app with Pandora.  

 

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TannerPandora
Moderator
Moderator

Hi @Chopjaw 

Welcome to community!

Looks like you may have been able to remove your devices from your account. Are you still having trouble with your Yamaha?

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aayala
Underground

can you please log pandora out of my yamaha ?

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TannerPandora
Moderator
Moderator

Hi @aayala 

Welcome to community!

I've manually logged you out of your Yamaha device. Please note that this can take some time to take affect, sometimes as long as a few hours. Let me know how it goes! 

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