Ad Feedback - Spanish Ads

[TAMagnus]

Another Spanish Ad. 750 am on 1/19/25. 
A Thousand Years Radio

[AdamPandora]

@TAMagnus Nice to see you around the community.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[AdamPandora · Accepted solution]

Pandora Update - 01/20/26:

Note: This message has been accepted as the Solution to flag the current status of this thread. This post will be updated with more information as it is provided to the moderation team.

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Hi, everyone!

Thanks for writing in and offering your feedback about the Spanish ads playing on your stations.

We do our best to deliver ads to our significant number of Spanish-speaking listeners based on the small amount of demographic info that we collect when you register a Pandora account. This is limited to gender, age, and postal code, as well as some of the stations you create on your account. Sometimes, however, our estimates are incorrect and Spanish ads are delivered to the wrong listeners. We're sorry if this has been creating a negative experience for you.

Our ad operations team is aware of your feedback and they are working hard to improve how our Spanish ads are delivered. Thank you for your patience in the meantime, and thanks for listening to Pandora.

[dantesan]

I am not from a Latin country and I do not speak Spanish well.

I only have a little Spanish, but I get long Spanish ads.

How can I request to make all ads English?

[dantesan]

Thanks, Adam for your reply.

I suggest that you may ask in the registration from what country and that will somehow pinpoint if Spanish ads are relevent to the person.

It is fine for me to listen to it, but it is not doing what it is supposed to do, i.e., explain a product or a service.

Thanks again.

Dante Santiago