Apple: Paid for Premium but it is not working

[Tor6996]

I’ve been trying for 3 days to get premium to work

I’ve deleted the app and redownloaded several times

logged out and back in again

all to no avail anyone got any suggestions 

moderator's edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @Tor6996. 👋

Sorry for any inconvenience this has caused. I see that you were originally upgraded to Plus but upgraded to Premium through Apple recently.

It appears that there was a communication error between the Apple billing system and our system. The error seems to have been resolved and your Premium subscription is now associated with your Pandora account.

You may need to refresh your browser or restart the app to notice the change. Let us know if you have any additional trouble with this. Enjoy the tunes! 🎶